Surface Wifi Adapter Not Working

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A proper fix would, of course, require Microsoft to care enough to dedicate the necessary development resources. Absent that, I found a workaround (based on a blog post I read while originally trying to diagnosis this problem).

Microsoft Surface Pro 4 problems and how to fix them. In more extreme cases, some users had found the problem to progress to a point where the Surface Pen would not be working at all with their devices. Potential solutions. Manage Wi-Fi Settings, and at the bottom of the page is where you will find a list of known networks. May 17, 2018 - The latest Microsoft Windows 10 (1803) update from April has the potential to cause problems with wireless network adapters, like lack of. Sep 12, 2018 - Today, let's have a close look at how to fix the WiFi problem. See Also: Fix WiFi Adapter Not Showing up after Windows 10 Creators Update.

The procedure is simple:

Surface Wireless Not Working

  1. Open 'Device Manager'.
  2. Expand 'Network adapters', right-click on the Marvell AVASTAR controller and choose 'Properties'.
  3. Select the 'Advanced' tab.
  4. Select the 'Selective Suspend' option and change its value to 'Disable'.

Phrasal verbs sentences dictionary. When Selective Suspend is enabled, Windows will decrease the power to the wireless adapter when the operating system goes to 'sleep' (ie, when you close the cover). Apparently, the problem is that when the OS wakes up it fails to properly reinitialize the wireless adapter.

Surface Wifi Stopped Working

Surface pro 2 wifi adapter not working

This workaround prevents Windows from decreases power to the adapter thus obviating the 'wake up' problem. One consequence of this (which is why I term it a 'workaround' and not a 'solution') is that without selective suspend your tablet's battery will drain more quickly in sleep mode than it otherwise would. I will take decreased battery performance over having to reboot my tablet every time I want to use it.

Surface Wifi Adapter Not Working

Your mileage may vary.

Because the drivers for the Xbox Wireless Adapter for Windows are embedded within the Windows 10 operating system, the adapter should auto-install. If it doesn't, try the following solutions:

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  • Make sure your Windows 10 device is connected to the Internet.
  • Make sure your Windows 10 device is up to date by going to Windows Update on your device and checking for available updates.
  • Reboot your device and try again.
  • Ensure your USB ports are not disabled in your Device Manager.
  • Try another USB 2.0 or 3.0 port.
  • Try reinstalling the drivers in case they have partially installed. To do so, you need to uninstall the drivers. Follow these steps to complete this process:
    1. Go to your Device Manager.
    2. Locate Xbox Wireless Adapter for Windows in the Network adapters section.
    3. Click Xbox Wireless Adapter for Windows to bring up the Properties window.
    4. Click on the Driver tab.
    5. On the Driver tab, click the Uninstall button.
    6. On the confirmation window, check Delete the driver software for this device.
    7. Unplug the Xbox Wireless Adapter for Windows and reboot your Windows 10 device. Once the device is back on, plug in the adapter.
    8. If the Xbox Wireless Adapter for Windows still does not install, follow all of the above steps thoroughly one more time. If this doesn't work, your adapter needs to be replaced. See How to get service for your Xbox Wireless Adapter for Windows.
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